Know-How to Not Able to Open New Mail in Outlook – 2022 Guide

Fix Error Outlook Not Able to Open New Mail in Outlook - Reliable Solution

Looking for the solution to fix the error Not able to open new mail in Outlook? Is Microsoft Outlook on your list of daily use applications? Well, for some, it might not be, but for many, and specifically for corporations and people for whom the email is the prime medium for communication, it surely is on such a list. 

And if you are encountering the Outlook will Not Open in Windows 10 issue, again and again, then it would not be a hard guess about what you are looking for or searching on the Internet. 

The potential reasons for the issue of Outlook not getting opened in Windows 10 are vault Outlook Add-ins, corrupt Outlook profile, outdated office program, outdated Windows, problems in the navigation pane, corrupt system files, incorrect account settings, etc. 

This write-up is to help you get out of such a scene and get things back to normal as before, with Outlook 2016 ( and other recent versions too). Here, we have compiled a couple of workarounds or say quick methods using which the whole Outlook won’t open mess will fly away. 

Start Outlook 2016 in Safe Mode and Disable Add-Ins 

By installing add-ins in Microsoft Outlook, you can combine the application with extra features or say functionalities that were not available by default. But sometimes the installed add-ins can become a big fuss. Then, you can try to start Outlook 2016 in safe mode and then, check which add-in is causing Outlook issue, to disable that add-in. 

To start Outlook 2016 in Safe Mode and to disable add-ins, we have provided details steps: 

  • Press the Window button + R to open RUN Window
  • Type Outlook/safe, and press Enter or click OK.
  • Inside the profile wizard, select Outlook and click OK.
  • Now, click on the File tab on the left. Click options
  • Select Add-ins. Click Go
  • Here, within the Add-ins wizard, disable all the suspicious add-ins to sort the issue. Click OK

Once the add-ins are disabled, close Outlook 2016 and restart the application normally to check whether it now opens as normal or not.

Check for Dialog Boxes

While performing certain actions on Outlook, it asks for configuration. For instance, if you dismiss all actions on a list of reminders, Outlook displays a message, are you sure you want to do that? You won’t be able to perform that action unless you choose an option on that dialog box.

These dialog boxes often don’t allow Outlook to respond properly, so check for any open dialog boxes on your system. To check the opened dialog boxes, press Alt + Tab that will allow you to switch from Window to Window and help you see what dialog boxes are stopping you from responding. 

Repair Office Programs Manually 

Repairing your Office programs can fix a lot of problems related to MS Outlook, especially if it is not responding. To repair your Office programs, follow the below steps. 

  • Close all the Office applications and go to the control panel.
  • Now, look for programs and features and double-click on it. 
  • In the list of installed applications, look for Microsoft Office and right-click on it, and then select Repair. 
  • You can choose to repair the program both online and Offline, whichever solution suits you best. 

Repair Outlook PST Files

If none of the above methods fixes the error not able to open new mail to Outlook and Outlook not responding problems, then there are chances that the Outlook PST in your Outlook profile is corrupt. In such scenarios, you need to repair the corrupt PST files.  

To repair the PST files, you can use the in-built tool ScanPST, which is provided by Microsoft, but it repairs minor corruption and files up to 2GB only. So, you can opt for an automated solution – SysTools  Efficient Outlook PST Repair Wizard

This software is an advanced tool that gives you the ability to fix all major errors in your Outlook data files. It checks the file for in-depth errors, Besides, it allows you to save the repaired PST file in multiple formats and even to the cloud, Microsoft 365 destination


In this technical write-up, we have discussed the best solution to fix errors not able to open a new mail in outlook. We talk about both manual and automated procedures, but the manual procedure contains some drawbacks. So, we recommend you go with the automated procedure for an instant and reliable solution. 

Also Read: What to do when is Outlook not sending emails?

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